Victoria Lecker

Quality Assurance Specialist at Concentra Solutions - Americus, GA, US

Victoria Lecker's Contact Details
HQ
770-395-0988
Location
Montreal,Québec,Canada
Company
Concentra Solutions
Victoria Lecker's Company Details
Concentra Solutions logo, Concentra Solutions contact details

Concentra Solutions

Americus, GA, US • 100 - 249 Employees
Management Consulting

Concentra Solutions maximizes contact center performance through Quality Assurance, specializing in Compliance and Customer Experience.Our clients include leaders in financial services, insurance, utilities, healthcare, hospitality, entertainment, publishing, telecommunications and more. These companies appreciate how our thorough teleservices monitoring enhances their sales and productivity. We review, analyze and report on the contact centers' recorded calls to make sure agents are adhering to Dodd-Frank, HIPAA, PCI and other regulations, while cordially and effectively engaging the clients' customers and prospects.

Call Monitoring Compliance Monitoring Agent Coaching Professional Services Quality Monitoring Risk Management Mystery Calling Actionable Business Intelligence Analytics Trend-Based Monitoring Consulting Services Surveys
Details about Concentra Solutions
Frequently Asked Questions about Victoria Lecker
Victoria Lecker currently works for Concentra Solutions.
Victoria Lecker's role at Concentra Solutions is Quality Assurance Specialist.
Victoria Lecker's email address is ***@concentrasolutions.com. To view Victoria Lecker's full email address, please signup to ConnectPlex.
Victoria Lecker works in the Management Consulting industry.
Victoria Lecker's colleagues at Concentra Solutions are Alecia Pinckney, Dharmendra Thakkar, Lacey Hasson, Donna Carson, Ashley Wilson, Ashley Parise, Valerie Larlee and others.
Victoria Lecker's phone number is 770-395-0988
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