VIKAS UPADHYAY's Contact Details

VIKAS UPADHYAY's Company Details

Operisoft Solutions LLP

, Maharashtra, India • 11 - 50 Employees
Information Technology and Services

Operisoft is a software consulting firm with offices at Mumbai, Bangalore and Ahmedabad. The team has an expertise in Cloud technologies like Amazon Web Services (AWS) and related support activities including the most complex solutions and latest trending cloud services. We also have a team that enables the clients with the fastest growing Cloud company Freshworks Products extending from support and implementation.We help our clients with Cloud technologies like AWS, SAAS platforms to Manufacturing Industries, Pharma and Healthcare, Automotive, Plant & Machineries, Chemical & Process Industries, E-commerce and retail, Media and Entertainment Industries. Education and Non-Profit organizations. We are group of professional with very good experience in the areas of AWS (Amazon Web Services) Cloud, deployment and optimization, reducing the overall cost ownership of the clients. Expertise in defining Cloud Strategy, Optimization techniques, AWS infra support, Container Services, Cloudformation template creations, AWS Quicksight for Analytics, Big Data, File servers, AWS FSx, Application Migration – Lifts and Shifts or changes needed in the configuration on Amazon EC2, Databases – RDS services of AWS. We have reduced the customers spend and deployed highly available infrastructure on AWS cloud using failovers setups. We have a good handson with CDN – Cloudfront deployments, Automation using AWS Lambda and AWS serverless technologies. With our Specialized skillsets we help our clients in choosing the right platform, setting up the customer experiences, workflow automations, digital transformations, creating support portals, chatbots – AI based bot configurations etc. We are the preferred partner of Freshworks, and have implemented Freshworks CRM, Freshdesk, Freshservice ITSM (ITIL tool) in various industries. We have configured the sales force automations in CRMs, deployed customer support portals which can handle millions of tickets per month using Freshdesk.