Team Lead at Solution BPO Services - A trusted Offshore Partner - Ahmedabad, Gujarat, India
Solution BPO Services located at the West India's IT hub Infocity, Gandhinagar and business community Ahmedabad, Started its operations from August 2010. Solution BPO Services is a fully owned subsidiary of Solution Empire since 2002 offering best of BPO, KPO, RPO, and IT Enabled services.Solution BPO Services takes up outsourcing processes that are enabled by Information technology. These services span over diverse areas like Lead generation, Sales and Support, Financial accounting, Chat and Email support, Procurement, Medical billing and Transcription services. Solution BPO Services is a pioneer in managing business processes for companies of United States, United Kingdom, Canada, Australia, India and across the world. The company blends process expertise, BPO, KPO, RPO, IT and analytical capabilities in diverse industries to provide a broad range of services.Our Services:Lead Generation ServicesSales and SupportFinancial AccountingChat and Email ServicesHealthcare ITProcurement Industry Solution- Legal and Law firm- Banking and Finance- Healthcare- Information Technology- Retail- Education- Tele Communication- Travel and Leisure- Gas and OilMethodology:Solution BPO Services leverages global delivery centers to deliver predictable and flexible business process management services. A key aspect of our service delivery is the successful transition of business processes from the client's locations to our delivery centers.- Project Preparation- Planning and Solution design- Testing, Pilot & Execution- Service Assumption- Steady StateQuality Assurance:Quality Assurance at Solution BPO Services is about automated workflow and embedded analytics that reduce manual work. Our analysts know that they are not just there to listen. They are there to follow and implement the Six Sigma equivalent principle of: Define Measure, Analyze, Improve and Control.