Waide Thavatiah's Contact Details

Waide Thavatiah's Company Details

IConnect International

Durban, KwaZulu-Natal, South Africa • 32 Employees
Outsourcing/offshoring

IConnect International is a leading provider of outsourced inbound and outbound services to local and international clients in the Finance, Insurance, Lifestyle, Travel, Logistics, Ecommerce, Utilities and Telecommunications sectors. We consist of a multicultural enviroment, highly skilled, and deeply knowledgeable offering the highest quality, world class innovation and excellent customer experience.We have a strategic vision to increase loyalty and value to your customer base and your brand. With the best global practices, Infrastructure, Technology and Human capital we have a deep understanding of both the International and local markets. The knowledge of customer behaviour through analytics and continuous research and learning allows us to provide meaningful information that can be used to enhance products and services, and deliver real business results.We are not just an intermediary, we make our team an extension of each one of our partners, developing every member into an ambassador who is able to leave a positive impact for your brand and make a difference through each interaction because we value the relationship between you and your customers.