ZINEB LAMRI
Lead Information Technology Project Manager at Netino by Webhelp - Paris, Ile-de-France, France
ZINEB LAMRI's Colleagues at Netino by Webhelp
ZINEB LAMRI's Contact Details
["2802201807","442038703338","33141456565","33141456565"]
Netino by Webhelp
ZINEB LAMRI's Company Details
Who are we?We help brands to better understand and manage their digital customer experience with a view to increasing satisfaction and revenue at each step. Netino by Webhelp is a specialised service provider, working for more than a hundred major customers around two major areas of expertise:- Social Media: Moderation (our historical core business), Community Management, Social Listening & Alerting, Social CRM (first level response).- Digital Content: Audio/Video editing, audio podcasting, zapping, clipping, graphical creation... We have many talented people, enough to adapt to (almost!) all the requests of our customers for any BPO (Business Process Outsourcing).A common point?A real expertise in recruitment, formation, and operators supervision operating 24/7 in France and offshore. Over-layering of technology, proprietary (for moderation and video) or partner, to increase efficiency, responsiveness, and quality.Netino enjoys a very strong reputation in the market with extensive media coverage and is regularly involved in inter-professional conferences (EBG, HUBFORUM, GESTE, Social Media Club…).