Cazenovia West
Nonprofit Organization Management - Las Vegas, Nevada, United States
Cazenovia West Employees
Cazenovia West Details
Cazenovia West, LLC designs and builds chatbots that empower organizations to tap into the wisdom of their crowds and track program outcomes over time. Chatbots are automated messaging services that support a variety of organizational functions including data collection, marketing, customer service, payments and processing, among others.Our chatbots collect data from respondents via automated text message surveys. Data are anonymized and streamed in real-time to a password-protected interface. Real-time dashboards can also be developed to support real-time monitoring of program activities and outcomes.The use of chatbots to track program outcomes and crowdsource perspectives can help reduce the costs of data collection, enhance the effectiveness of monitoring and evaluation, and significantly increase the speed of decision-making.Other benefits of using text message chatbots include broader access to the general population, higher response rates than web- or email-based surveys, substantially lower unit costs for data, options to use branching question flows, and expanded organizational capacities to collect data and engage clients.
