Management Consulting - , ,
CECELZY Management Consultancy was founded by Lynn and Caroline who are passionate about helping businesses take the impossible and turn it into something possible to deliver to exceptional customer experience. We know that for some businesses, they do not always have the time, expertise or resource to focus on identifying and implementing critical business improvements and this is where we step in to help make a huge difference.With a combined experience of 50 years working across the world across multiple business sectors, Lynn and Caroline are highly experienced in the following areas: Customer Experience, Service Design, Customer journey mapping, Program/project management, KPI redesign and implementation, Business transformation, LEAN, Process re-engineering, Order to cash implementation, shared service/outsourcing model, CRM implementation, coaching and much more.
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