Center for Digital Business Transformation
Management Consulting - Detroit, Michigan, United States
Center for Digital Business Transformation Employees
Center for Digital Business Transformation Details
The Center for Digital Business Transformation helps companies, nonprofits and individuals develop strategies to transform their work in innovative new ways within the context of an amazing customer experience. Digital transformation refers to the changes associated with the application of digital technology in all aspects of business, personal (i.e. the digital executive) and nonprofit management. Digital transformation may be thought as the third stage of embracing digital technologies: digital literacy → digital competence → digital transformation. The latter stage means that digital usages inherently enable new types of innovation and creativity in a business, rather than simply enhance and support the traditional methods. Customer experience refers to having a passion and obsession with customers and the customer experience. That experience needs to be amazing. What will be the results if your are not obsessed with the customer experience? The real risk is to not focus on the results that will come from average or bad customer experiences. This is about the best use of your time and the amazing results that your passion and energy will bring the customer experience.
