Management Consulting - Springfield, Nova Scotia, Canada
Our company goal is to help make your company more effective. Specifically, we have expertise in helping those in your company who touch the customer do a better job of getting new customers, up-selling and cross-selling to existing ones and creating a customer service experience that builds loyalty. We have worked with all types of sales and service channels - face-to-face and telephone; B2B and B2C. And we have worked with many companies in many industries. Having said that, our areas of special expertise include: Training existing sales channels to bridge to new lines of business; Call centre operations; Consultative selling through third-party relationships; and Operating in a virtual business environment.
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