CX Ignite
Marketing & Advertising - Randburg, Gauteng, South Africa
CX Ignite Details
Ignite your brand and ensure client loyalty with CX Ignite.Where do you want to go? Who do you want to be? Does your brand create trust? Is it inspiring? Does it create financial value? Taking a step back to examine your brand, and how your clients experience it, is increasingly critical. Further to this, how does your client experience your organisation across multiple touch points? You need to combine marketing initiatives with powerful client experiences to deliver increased sales as well as greater loyalty and brand advocacy. CX Ignite works with clients to ensure that their brand effectively communicates the vision of the organisation to both internal and external stakeholders. In addition, we help them to refine and enhance their clients' experience journey. Together we build an effective improvement plan that is properly communicated, with specific projects prioritised, to ensure all parts of the organisation are working together to engage clients – from how they perceive the brand, to the sales process, to after sales support. For smaller clients that don't have an in-house marketing specialist, CX Ignite provides industry and market insight, and leverages this knowledge to provide a clear, affordable annual marketing plan with goals and specific tasks. This plan will dovetail with the company's strategic objectives, and assist the sales process in driving lead generation and brand awareness.
