CX JS Consulting
Management Consulting - Dublin, Dublin, Ireland
CX JS Consulting Employees
CX JS Consulting Details
JS Consulting is a CX Advisory focusing on starting new or re-starting flailing Customer Experience (CX) Management Programs for SME and Middle Market organizations. We partner with clients to align business strategy and brand promises into an actionable CX Strategic Plan to use the power of CX for greater customer intimacy and improved operational efficiency.THE VALUE I PROVIDE is guiding clients through a holistic assessment of the people, processes and technologies that define, operate and improve their Customer Experience Management (CX) programs, aligns with business strategy and brand promises, bridges organizational silos and delivers on business objectives. MY APPROACH is business-focused Customer Experience consulting helping organizations:🟢 Develop a bespoke CX Strategic Plan that focuses resources appropriately to achieve business results and maximize value from customer experience investments.🟢 Create a sustainable framework for ongoing, in-house customer experience improvements that Set, Meet or Exceed customer expectations, and increases customer lifetime value.🟢 Develop a deeper understanding of customers across all touch-points and the entire customer lifecycle🟢 Generate a more comprehensive set of actionable insights from new and existing customer dataMY SERVICES are tailored to each client in a Discovery Process using proven frameworks and methods.My CX service offerings to clients:🔸CX Strategic Plan Development - Aligning with your company strategy, brand promises, and business operations.🔸CX Audit - Assess your current CX Program's Maturity.🔸CX Transformation - Service Design Blueprint for a new CX Program including Change Management and Implementation Plans to get you there.🔸CX Technology System Selection - Guiding the due diligence to determine what tech tools you need and how best to procure them.🔸Journey Mapping Operations - A practical framework to unify effort and agility of your customer understanding.
CX JS Consulting Technologies
Tag Management
Google Tag Manager
Hosting
GoDaddy Hosting
Other
Mobile Friendly