Professional Training & Coaching - Marblehead, Massachusetts, United States
Progressive Growth, Change, and Improvement ProgramsMake your business better...fasterIn 2014, we shook the consulting world with our innovative, effective, easy to implement, and affordable New Customer Experience certification program, everythingmatters. We help your company focus on the new customer service expectations which includes everything from communications to relationships, to operations. The program is is a necessity for professional service organizations including start-ups, new and emerging businesses, as well as established, successful ones needing to refocus and re-energize. Your company will hit the ground running and become leaders in your industry with our direct approach to service innovation, growth, and achievement.We are a small, progressive, high energy, hard-working training and consulting firm based in Boston MA. For over 16 years we have provided proven expertise and guidance in helping companies focus on revenue generation, improvement process, employee engagement, leadership and employee development, innovation, and world class customer service. Your entire leadership team and staff's focus, attitude, and action will be on working together to develop a world class business including an innovative client experience, team performance, product innovation, a continuous improvement process, and mastering change.Our Mission is to provide small to mid-size businesses access to a world class program backed by expert consulting and coaching usually reserved only for, and afforded by Fortune 500 companies.We help you make your company better.....faster!
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