eMatrix Training
Professional Services software - Melbourne, VIC, AU
eMatrix Training Employees
eMatrix Training Details
The eMatrix team is an experienced team providing unique collections & vulnerability training and coaching services that draw on valuable experience of CEO leadership and operational management and on specialist backgrounds within;- Debt recovery & call centres- Trained psychology & counselling- University Lecturing in family violence & welfare law- Expertise in quality and dispute resolution- Energy/water consumption reduction strategies- Financial Counselling & LiteracyServices offered include:- Training & Coaching (Specialising in Collections, Customer Engagement, Financial Difficulty, Vulnerable Customers, Family Violence, Leadership, Resilience, Professional Development)- Long term Coaching Programs (Insourced Consultants)- Quality Framework Development & Call Quality Outsourcing- Collector Behavioural Profiling - Assess key traits for people suited to specialist teams- Sustainability Programs (Train the Trainer/Toolkits/E-Learning Modules/Interactive knowledge databases)
eMatrix Training Technologies
Captcha
reCAPTCHA
Email Providers
Outlook
Fonts
Google Font API
Tag Management
Google Tag Manager
Social Login
Facebook Login (Connect)
Online Video Platforms
YouTube