Incu is a retail destination, a considered curation from around the world, a community and a culture representing fashion, innovation and lifestyle. Established in 2002 by twin brothers Brian and Vincent Wu, Incu began, like many great things do, as a simple but powerful set of ideas. Inspired by their love of travel, international brands and emerging Australian talent, the brothers set about fusing these into retail concepts that would be at once innovative, personable and unique. Incu strives for a store experience that is dedicated to detail and the desire to exceed expectation. 15 years after opening the first store in Galeries Sydney, Incu has flourished in to a multi-faceted business with interests that extend well beyond the realms of fashion. Incu has become a diverse and united community of customers, staff, suppliers and partners. We don’t pretend that we’re reinventing retail, but there are small, significant things that we do that make us different from other retailers. When it comes to customer service, we pride ourselves on not trying to mimic anyone else, we are uniquely Incu. We want everyone who comes into our space to have a great experience and to feel invited and comfortable in their surroundings. We believe the best way to approach customer service is to be genuine, down to earth, warm, humble and inviting.

Website: http://www.incu.com

Employees: 125

HQ: +61 2 9331 6070

Location: Sydney, New South Wales, AU

Revenue: $18.5 million

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Incu: A Retail Destination Like No Other Incu is a retail destination that offers a unique and innovative shopping experience. Located in the heart of Dawes Point, Sydney, Incu is more than just a store - it's a community and a culture. Founded by twin brothers Brian and Vincent Wu in 2002, Incu has grown from a simple idea into a multi-faceted business that extends beyond the realms of fashion. At Incu, customer service is paramount. The team prides themselves on providing a personalized and welcoming experience for everyone who walks into their space. They believe in being genuine, down-to-earth, warm, humble, and inviting, and this approach has helped them build a loyal customer base. Incu's commitment to excellence has earned them a reputation as a leader in the retail industry. Incu's success can be attributed to their commitment to innovation and their love of travel, international brands, and emerging Australian talent. They have a considered curation of products from around the world, which sets them apart from other retailers. Their store experience is dedicated to detail, and they strive to exceed expectations. Incu has become a diverse and united community of customers, staff, suppliers, and partners. They don't just sell products; they create a culture that represents fashion, innovation, and lifestyle. Their passion for customer service and their commitment to excellence have helped them build a strong reputation in the industry. Incu's journey began 15 years ago with their first store in Galeries Sydney, and since then, they have flourished into a multi-faceted business with interests that extend beyond fashion. They have become a destination for those who seek a unique and personalized shopping experience. Incu's website, incu.com, offers a glimpse into their world, showcasing their products, their community, and their culture. Their LinkedIn page, linkedin.com/company/incu, provides an opportunity to connect with their team and stay up-to-date with their latest news and updates. Incu's success is a testament to their commitment to innovation, customer service, and their love of fashion. They have created a retail destination that is unlike any other, and their dedication to excellence has earned them a reputation as a leader in the industry. Whether you're a fashion enthusiast or just looking for a unique shopping experience, Incu is a must-visit destination.

Incu is a place where you can buy things, learn new things, and be part of a community. It was started by two brothers who loved traveling and finding new things. They wanted to create a store that was different and special, where people could come and have a great time. They wanted the store to feel like home, where people could feel comfortable and relaxed. They didn't want to be like other stores, they wanted to be unique. They wanted to be genuine, kind, and welcoming to everyone who comes in. Incu has grown and now has many different parts, but the brothers still want everyone to feel like they are part of the Incu community.