Nonprofit Organization Management - , ,
International Customer Service Professionals (ICSP) is a professional body that aims to enhance the importance of Customer Service through promoting the development and delivery of service excellence. ICSP's VISION is to be the ‘infinite resource ‘ for Service Professionals...ICSP's MISSIONTo be the 1st CHOICE in Providing World Class Resources in Customer Service...ICSP has developed a well earned reputation which is showcased through professional networking events, accredited training and education programs, benchmarking and best practice forums.ICSP is proud to be ‘the International advocate' for Customer Service issues- for service deliverers and service receivers.These are celebrated throughout the global celebrations of International Customer Service Week during the first week of October each year. ICSP hosts world class events, seminars and workshops all year round through innovative and educational presentations from key note speakers and industry experts- and have become the ‘must attend' events on every professionals calendar.
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