KM2 Solutions

Outsourcing - Boca Raton, Florida, US

KM2 Solutions Employees
Dana Kreiss

Senior Vice President Marketing

Contact Dana Kreiss

Jayme Gold

Vice President of Sales

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Christy Castro

Director Client Sales Services

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Jose Moreno

Director Site Operations

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Blair Agnew

Director, Client Services

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Todd Carlson

Director IT Infrastructure

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Daniel Aristimuno

Executive Vice President Customer Experience/LATAM Strategy

Contact Daniel Aristimuno

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KM2 Solutions Details

Award-winning outsourcing partner with two decades of experience operating an exclusively nearshore strategy that delivers better performance, close to home, and at a lower cost. KM² Solutions operates contact centers throughout the Caribbean and Latin America, providing outsourced inbound and outbound customer service contact services for voice, chat, email, and mobile. KM² Solutions provides these services to clients in financial services, multi-unit healthcare, insurance services, travel & hospitality, eCommerce, technology & telecommunications, home services, and other sectors. The company provides clients with a host of solutions, including customer support and care, telesales & retention, claims management & processing, appointment setting & schedule management, loan origination & verifications, back-office processing, and technical support. KM² Solutions maintains PCI DSS compliance, completes a SOC 2 audit annually, and has a Compliance Management System that meets the FDIC standards.

Employees: 1937
HQ: (246) 430-1408
Location: Boca Raton, Florida, US
Revenue: $453.9 million
Customer Support Customer Care Technical Support
KM2 Solutions Technologies
Captcha

reCAPTCHA

Email Providers

Outlook

Load Balancers

Apache

Tag Management

Google Tag Manager

Other

Microsoft Office 365

Online Video Platforms

YouTube

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