Telecommunications - Melbourne, Victoria, Australia
Linked Communications incorporating Linked Comms is an Australian company which specializes in Telephony equipment which includes, PABX equipment, Gateways, DECT Handsets, Security Systems, Navigation Equipment, Audio and Video Conferencing Solutions, Headsets and IP telephony. Linked Communications is also the Australian Distributor for the IPN and Freemate range of Headsets and associated products. Linked Communications has the technical expertise and resources to successfully provide integrated technology solutions to help you transform the way you do business.Linked Communications offers a Managed Service whereby we deliver, install and train customers rather than just deliver a box. Furthermore, we have sales and support staff always available to our customers via our Help Desk. If there is an issue with any product you purchase from Linked Communications, all you need to do is call our Help Desk number for immediate support. If the issue is not able to be resolved over the phone, we will send our technical staff to your premises to rectify. If your product needs to be replaced, we will have designated warranty stock at all times to ensure quick and easy replacement of all faulty items. This will ensure a warranty product will be replaced within 24 hours by our team, instead of waiting on the manufacture to do so. If an item is urgent we will deliver same day. On special projects we offer to deploy your Telephony peripheral equipment as part of our service. We will have our technical team on site to roll out the products on any projects, thus alleviating your team from this task. We have a policy that "Service will always be our Focus". Our staff are well trained in dealing with customers by way of listening to their requirement, understanding their needs, finding a solution and delivering within a 24 hour period. If a tailored solution needs further time, they are in constant contact with the customer giving regular updates, thus alleviating any issues before they arise. For clients who prefer only dealing with Management, our General Manager and Line Management have an Open Door policy and are always available to assist. We achieve success by way of a Teamwork mentality and sharing in each other's success. This encourages staff to want to strive to be the best they can. We regularly hold product training sessions in-house whereby we invite Vendors to present and train our staff on new products, as well as a refresh on current products. We also encourage our staff to attend seminars offered by our Partners.Linked Communications is an; Jabra Premium Partner Sennheiser PartnerAccredited Poly Audio & Video Solution ProviderKonftel Audio & Video PartnerYealink Audio and Video Solution ProviderAustralian Distributor for IPN Headsets Australian Distributor for Freemate HeadsetsManaged Service Provider Linked Communications diverse portfolio of products also include;Poly Audio and VideoYealink Audio and VideoTelephony Headsets, Jabra, Plantronics, Sennheiser, IPN, FreemateClearone AudioIP Telephony HandsetsDigital handsets (New & Refurbished) CISCO, AVAYA, NEC, Fujitsu, Ericsson etc.Analogue Business Corded and Cordless Phones, Interquartz, Leader, Oricom, Uniden, PanasonicGigaset, DECT and Cordless PhonesAristel Engenius ProductsNetwork SwitchesGSM GatewaysGarminSecurity CamerasCabling
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