Jeeves.Plus
Telecommunications - Dover Heights, New South Wales, Australia
Jeeves.Plus Employees
Jeeves.Plus Details
Jeeves.plus has leveraged the ubiquitous nature of text messaging, together with an automatic translation engine, creating a unique multilingual customer service platform (CSP) with application in the hospitality, corporate and government verticals elevating the engagement to personal and creating significant cost savings and efficiencies. Key advantages of Jeeves.Plus against a typical Customer Service environment:1. The simplicity of the CSP (Customer Service Platform) hence requires very little training2. Language Translation3. No consumer downloads4. Full Conversation History5. No time pressure for consumer6. No missed communications7. No voice or dialect issues8. Cost savings (Voice average cost per call $4.80 / SMS $0.60)9. The operator can manage multiple conversations10. Data trends11. Jeeves.Plus CSP includes customizable text library to increase operator efficiencies addressing frequently asked questions.12. HTML5 Editor is included to allow for the business to build and include rich media links in the response - By Example Surveys, Video's, Coupons etcFor further information just text the word 'Jeeves' to 0427 952 787 / +61 427 952 787
Jeeves.Plus Technologies
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CSS and JavaScript Libraries
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