Government Service Access
- Allow citizens to submit service requests, such as reporting potholes, requesting permits, or scheduling appointments.
- Assist citizens in accessing government documents, records, reports, and public information.
- Grow citizen engagement with two-way conversations on chat.
- Respond to citizen inquiries about government services, programs, regulations, and procedures.
Civic Engagement and Participation
- Simplify grievance filing process and send timely updates and status on the filed grievance to the concerned citizen.
- Simplified KYC (Know Your Citizen) with guided flows and document collection.
- Ensure accessibility for citizens with disabilities by providing features such as screen readers, text resizing, and voice commands.
- Assist citizens in applying for licenses, permits, registrations, and certifications required for various activities.
- Broadcast emergency alerts, warnings, and safety instructions to citizens during natural disasters, public health emergencies, or other crises.