ConnectPlex Support Chatbot is an AI-driven virtual assistant created to simplify and improve customer support operations. These chatbots can understand customer questions, even if they include informal language or errors and can customize responses based on customer information and past interactions, and provide support on various platforms like websites, mobile apps, email, social media, and messaging apps. They provide real-time assistance, escalate complex issues, and integrate with ticketing systems, improving response time, customer satisfaction, and team efficiency.

Please note that these are basic, sample demos to showcase different corporate functions. Our client bots can be built as per our enterprise client's existing processes. And they can integrate with our client’s existing I.T. systems. They are also accessible across multiple channels and have ready integrations with multiple software products.

Support Bot Features

  • Helps users with answers to their queries on the company products.
  • If unable to help, it will request the user to provide their email address so that the bot can raise a ticket in the company’s helpdesk system.

Demo chatbot

Demo product

  • For the demo, we will use a fictional company “ABC Makeup Mirror”. The following information about this company is provided to this demo chatbot.


  • The ABC Makeup Mirror is a must-have accessory for makeup enthusiasts and beauty professionals. Its adjustable LED lighting provides perfect illumination for makeup application, simulating natural daylight. The mirror features touchscreen controls for easy customization, built-in Bluetooth speakers for entertainment, and a phone charging dock to keep your devices powered. The magnifying attachment and foldable design make LuminaGlow both functional and portable.
  • It is designed for beauty enthusiasts who demand precision and functionality. Equipped with advanced SMD LEDs, the mirror provides adjustable lighting that simulates natural daylight, ensuring flawless makeup application under any lighting conditions. The capacitive touchscreen interface offers intuitive control over brightness and color temperature, with a memory function that recalls your preferred settings.
  • Integrated Bluetooth speakers deliver high-quality audio for an enhanced user experience, while the wireless charging dock keeps your Qi-enabled devices powered up. The mirror includes a 10x magnifying attachment for detailed work, magnetically attaching for convenience.
  • Crafted from premium materials, the LuminaGlow features a distortion-free glass surface and a durable, anti-scratch ABS plastic frame. The adjustable and foldable stand provides stability and portability, making it ideal for use at home or on the go. With a built-in rechargeable battery, the LuminaGlow ensures uninterrupted use even without mains power, making it a versatile addition to any beauty routine.


Adjustable LED Lighting:

  • Type: High-efficiency SMD LEDs.
  • Color Temperature Range: 2700K (warm) to 6500K (cool daylight).
  • Brightness Levels: Dimmable from 10% to 100%.
  • CRI (Color Rendering Index): 95+, ensuring accurate color representation.

Touchscreen Controls:

  • Interface: Capacitive touch sensor.
  • Functions: Power on/off, brightness adjustment, color temperature selection, memory function for preferred settings.

Built-in Bluetooth Speakers:

  • Bluetooth Version: 5.0 for low-latency and stable connectivity.
  • Speaker Output: Dual 5W stereo speakers.
  • Range: Up to 10 meters.
  • Features: Hands-free calling, music playback control.

Phone Charging Dock:

  • Type: Wireless charging pad (Qi standard).
  • Output: 10W fast charging.
  • Compatibility: Supports all Qi-enabled devices.

Magnifying Mirror Attachment:

  • Magnification: 10x magnification.
  • Attachment Method: Magnetic mount for easy attachment and detachment.
  • Size: 3 inches in diameter.

Design and Portability:

  • Material: High-quality ABS plastic frame with an anti-scratch finish.
  • Mirror Surface: High-definition, distortion-free glass.
  • Stand: Adjustable and foldable aluminum alloy stand for stability and portability.
  • Dimensions: Main mirror - 12 inches in diameter, base - 7 inches in diameter.
  • Weight: 1.2 kg (2.6 lbs).

Power Supply:

  • Input Voltage: 100-240V AC, 50/60Hz.
  • Adapter: 12V DC adapter (included).
  • Battery Backup: Built-in rechargeable lithium-ion battery (3000mAh) for up to 5 hours of use without mains power.

Additional Features:

  • Memory Function: Remembers the last used brightness and color temperature settings.
  • Sleep Mode: Auto-dim function after 30 minutes of inactivity.
  • Smart Sensor: Proximity sensor to automatically turn on/off the lights when approaching or leaving the mirror.



Sample questions to ask the demo chatbot

    • what does the mirror do ?
    • Kann ich es zum Rasieren verwenden?
    • 電池能維持多久?

I.T. Support Bot Features

  • Helps employees with tech support on standard laptop issues related to Windows and Apple laptops. And also related to printing on the network printer.
  • If not able to help, it will request employees for their contact details so that it can request a senior technician to get in touch with the employee.

Demo chatbot

Demo Bot

  • This is a demo I.T. support bot for ABC Corp. This helps employees of ABC Corp with resolving their I.T. support problems.

Sample questions to ask the demo chatbot

    • My system keeps hanging up whenever I’m playing a video!!
    • 인쇄가 제대로 안 되네요
    • लैपटॉप बहुत धीमी गति से काम कर रहा है