Livecom China Co. Ltd
Information Technology and Services - Shanghai, , China
Livecom China Co. Ltd Employees
Livecom China Co. Ltd Senior Management
Livecom China Co. Ltd Details
Livecom is the market leader in the areas of customer communication and online conversion solutions, allowing companies to help their customers faster and more efficiently. This boosts sales, customer satisfaction and confidence, while saving costs. Companies like ele.me, ASOS, Asurion, Chaumet, Philips, PCCW, Pernod Ricard, Chow Tai Fook, Hunkemoller, Guerlain, China Telecom, Hogans and Web International English implemented Livecom products and solutions in China, and found that the synergy and return of their customer communication and e-commerce investments strongly increased.Livecom is the platform for your all-channel customer communication. This intelligent, web-based application bundles your big data environment, chat messages, (400/800) telephone, voice and video conversations, emails, web interactions, Wechat, native APP messages, customer logs and surfing behavior into one customer profile. Livecom delivers high-end tailor made solutions with their unified communication platform and integrates your CRM, ERP, WFM, OMS seamlessly.In addition, Livecom can assign every contact request – regardless of the communication channel - to the most suited representative, so achieving higher service levels at lower costs. What's more, Livecom's solutions distinguish themselves with an excellent accessibility, stability and reliability, and an uncomplicated user interface. This way, Livecom offers the only fully integrated all-channel communication platform without time-consuming implementations. This makes Livecom's proposition unique.You can find more information on http://www.livecom.cn/en
Livecom China Co. Ltd Technologies
Load Balancers
Nginx
Other
Mobile Friendly