Thomas Knoop

Chief Executive Officer & Owner at Livecom China Co. Ltd - Shanghai, , China

Thomas Knoop's Colleagues at Livecom China Co. Ltd
Tim Lee

Business Director

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Thomas Knoop's Contact Details
HQ
Location
Shanghai,Shanghai,China
Company
Livecom China Co. Ltd
Thomas Knoop's Company Details
Livecom China Co. Ltd logo, Livecom China Co. Ltd contact details

Livecom China Co. Ltd

Shanghai, , China • 51 - 200 Employees
Information Technology and Services

Livecom is the market leader in the areas of customer communication and online conversion solutions, allowing companies to help their customers faster and more efficiently. This boosts sales, customer satisfaction and confidence, while saving costs. Companies like ele.me, ASOS, Asurion, Chaumet, Philips, PCCW, Pernod Ricard, Chow Tai Fook, Hunkemoller, Guerlain, China Telecom, Hogans and Web International English implemented Livecom products and solutions in China, and found that the synergy and return of their customer communication and e-commerce investments strongly increased.Livecom is the platform for your all-channel customer communication. This intelligent, web-based application bundles your big data environment, chat messages, (400/800) telephone, voice and video conversations, emails, web interactions, Wechat, native APP messages, customer logs and surfing behavior into one customer profile. Livecom delivers high-end tailor made solutions with their unified communication platform and integrates your CRM, ERP, WFM, OMS seamlessly.In addition, Livecom can assign every contact request – regardless of the communication channel - to the most suited representative, so achieving higher service levels at lower costs. What's more, Livecom's solutions distinguish themselves with an excellent accessibility, stability and reliability, and an uncomplicated user interface. This way, Livecom offers the only fully integrated all-channel communication platform without time-consuming implementations. This makes Livecom's proposition unique.You can find more information on http://www.livecom.cn/en

Details about Livecom China Co. Ltd
Frequently Asked Questions about Thomas Knoop
Thomas Knoop currently works for Livecom China Co. Ltd..
Thomas Knoop's role at Livecom China Co. Ltd. is Chief Executive Officer & Owner.
Thomas Knoop's email address is ***@livecom.cn. To view Thomas Knoop's full email address, please signup to ConnectPlex.
Thomas Knoop works in the Information Technology & Services industry.
Thomas Knoop's colleagues at Livecom China Co. Ltd are Marco Avogadro, Alberto Dudech, Tim Lee and others.
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