Telecommunications - Kitchener, Ontario, Canada
Over the last 14 yrs., ModernWorks has helped over 500 companies empower their employees with voice and video technology that enables them to connect anywhere with any device. ModernWorks develops non-proprietary open-architecture solutions for businesses. The success of our solutions rests on the importance and attention we have given to "Quality of Service". ModernWorks has developed an edge router that has conquered the issue of poor call quality on the internet. Regardless, of your internet provider, our solution will ensure toll-quality voice applications for all users on the network. Our team works closely with companies to understand their business goals, back-office applications, and workflow challenges. Based on our consultative approach we recommend a customized business solution that highlights their strategic goals and resolves their business challenges through the adoption of SIP and Cloud Communications. By taking advantage of ModernWork's experience we have customized many solutions for the following industry sectors: 1. Technology: our solution allows technology companies to scale up and down with far less IT operational staff.2. Manufacturing: with our fully managed solution manufacturing companies don't have to waste valuable time scheduling software upgrades. 3. Professional Services: our SIPWorks Cloud twinning application lets field support teams receive inbound calls on any device. 4. Finance: with SIPWorks Cloud recording application our financial customers were able to record customer calls which is a mandatory requirement. 5. Healthcare: our healthcare care customers were able to reduce their legacy OPEX telecom budget by 30%. 6. Firearms: in the highly regulated firearms sector our SIP solutions exceeded the security benchmark. To learn more about how ModernWorks can save your company money, reach your business goals and resolve your business challenges please email us at sales@modernworks.ca
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