Financial Services - North Little Rock, AR, US
Mortgage Peer Network is a hosted service comprised of member institutions that contribute anonymous data for the purpose of measuring performance against industry peers, collecting milestone-based feedback from borrowers and driving new business through social media and delivering superior customer service. Formed in 2016, Mortgage Peer Network is a high-growth, rapidly expanding technology provider in the US mortgage market. Mortgage lenders, especially those that are affiliated with a bank, simply cannot afford to overlook the importance of providing consumers the best experience possible. The potential cost associated with one negative comment online can be devastating. One bad customer experience can result in: • Lost repeat business from refinances • Lost opportunity for move-up loans • Lost opportunity for cross-sell provides such as auto, credit card, trust services, etc. • Lost opportunity due to damaged online reputation Our solution provides answers to these crucial issues in an easy-to-use, hosted system. For just pennies per loan, you can have the assurance of knowing that your organization is doing everything possible to deliver the best consumer experience as efficiently as possible.
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