Praips
Computer Software - Paris, Île-de-France, France
Praips Employees
Praips Details
PraipsHuman+Bot Customer Service Platform.Praips is an easy and effective app that combines the automation based on artificial intelligence (AI) with the power of human comprehension to improve customer service experience.It leverages a 3 Point Response technology to effectively and efficiently answer customers' questions.1. The Chatbot; Based on AI and available 24/7 to answer simple questions about the business. When the question gets too complex to handle, the user will be automatically rerouted to the BEST human respondent.2. The Brand Community; Helps with questions about the early stages of purchase, recommendations, reviews. It also helps to find specific products to provide the best possible experience.3. The Agents; Qualified Customer service personnel to answer complex questions and provide high-value solutions and expertise to customers in needs.It's a real team work.
