RouteThis
Software - Kitchener, ON, CA
RouteThis Details
RouteThis helps ISPs and smart home companies revolutionize support for the connected home. Using a combination of support automation and self-service capabilities, RouteThis empowers support teams to replace lengthy calls and error-prone troubleshooting Q&A with technical support interactions that delight customers and significantly reduce operational costs.When used by support teams, RouteThis helps to:- Lower average handle times (AHT);- Increase first call resolution rates (FCR);- Reduce no fault found tech visits and product returns;- Increase Customer Satisfaction (CSAT) and more.
Website:
routethis.com
Employees:
50 - 99
HQ:
844-370-1732
Location:
Kitchener, ON, CA
Revenue:
5 - 10 Million
RouteThis Technologies
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