Simon Au's Colleagues at RouteThis
Simon Au's Contact Details
HQ
844-370-1732
844-370-1732
Location
Mississauga, Ontario, Canada
Mississauga, Ontario, Canada
Company
RouteThis
RouteThis
Simon Au's Company Details
RouteThis helps ISPs and smart home companies revolutionize support for the connected home. Using a combination of support automation and self-service capabilities, RouteThis empowers support teams to replace lengthy calls and error-prone troubleshooting Q&A with technical support interactions that delight customers and significantly reduce operational costs.When used by support teams, RouteThis helps to:- Lower average handle times (AHT);- Increase first call resolution rates (FCR);- Reduce no fault found tech visits and product returns;- Increase Customer Satisfaction (CSAT) and more.
Frequently Asked Questions about Simon Au
Simon Au currently works for RouteThis.
Simon Au's role at RouteThis is Professional Services Manager.
Simon Au's email address is ***@routethis.com. To view Simon Au's full email address, please signup to ConnectPlex.
Simon Au works in the Software industry.
Simon Au's colleagues at RouteThis are Rajiv Chattopadhyay, Taryn Shulman, Yug Manavadaria, Stephen Cook, Mitch 'O''Donnell', Dawn Hernandez, Bruce Pham and others.
Simon Au's phone number is 844-370-1732