Management Consulting - New Delhi, Delhi, India
Service Solutions is about Customer Service and aims at helping organizations in optimizing costs, setting-up & outsourcing operations, improving the quality & efficiency of service. We are performance oriented professionals with broad & in-depth knowledge of business issues and a deep understanding of specific industries like telecom, banking & financial services, retail and hospitality in particular. At Service Solutions, we aim to add value through strategic participation in organizational KPIs & operational management, enabling better focus on specific operational challenges, to which we bring our expertise. We also focus on optimizing operational performance, by providing external expertise, outsourcing & ‘solution finding' that aims to deliver on efficiency combined with service quality. Service Solutions started in 2007 with Practices Consulting Initiative focusing on three key aspects•Service as a strategy for business edge•Service as a tool for customer relationships•Service as the core of all operational nuts & bolts that drive efficiencyService Solutions has successfully consulted organizations on service strategy, budgeting, forecasting, optimizing operations, quality & training in India, Far East & Middle East.
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