Software - Cambridge, MA, US
Yada helps guests get all the help and information they need, and helps hosts reduce their workload and time spent on easily automatable things. Our business is building a Conversational concierge with which guests can talk to, just like they would with a real person. Already in use in vacation rentals all around the world, guests are loving that they can get insider information, local tips and tricks, and support for all sorts of things which might happen during a stay, just by talking to their room!Hosts love that they finally have a way to automate many of the things which happen during a stay. The AI takes over much of the question-answering and support events, and the candid nature with which people communicate with an AI allows us to create anonymized, actionable insights which hosts can use to improve their offering, and ensure repeat visitors!Last but not least, Yada enables guests to quickly offer feedback on all sorts of things - things which would normally slip through the cracks when writing lengthier reviews. We've helped hosts resolve numerous instances of leaky pipes, boiler problems, mold, water pressure, and more!To learn more about Yada, visit https://www.yada.ai
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