ZOOM International is a parent software company doing business as ElevēoElevēo was formed to provide effective, simplified solutions for complex contact center problems. Our products provide only features needed to elevate contact center operations & processes, are built using modern frameworks and cloud-native technologies that scale & move with your business. Elevēo products are birthed from ZOOM International with its rich WFO history and award-winning products, services and reputation for service.

workforce optimization call screen and video recording performance management workforce management contact center quality management voice of the customer speech analytics e-learning & coaching e-learning & coaching quality management search analytics omnichannel call center back office compliance Net Promoter Score WFO process improvement contact center APIs customer experience customer journey Customer Satisfaction CISCO UCAAS custserv WFM VoC e-learning & coaching