Robert Shults's Company Details
Franklin, TN, US • 100 - 249 Employees
SaaS
ZOOM International is a parent software company doing business as ElevēoElevēo was formed to provide effective, simplified solutions for complex contact center problems. Our products provide only features needed to elevate contact center operations & processes, are built using modern frameworks and cloud-native technologies that scale & move with your business. Elevēo products are birthed from ZOOM International with its rich WFO history and award-winning products, services and reputation for service.
workforce optimization
call
screen and video recording
performance management
workforce management
contact center quality management
voice of the customer
speech analytics
e-learning & coaching
e-learning & coaching
quality management
search analytics
omnichannel
call center
back office
compliance
Net Promoter Score
WFO
process improvement
contact center
APIs
customer experience
customer journey
Customer Satisfaction
CISCO
UCAAS
custserv
WFM
VoC
e-learning & coaching