Andy Scott

Co-Founder & COO at Operata - Melbourne, VIC, AU

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Operata
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Operata

Melbourne, VIC, AU • 10 - 19 Employees
Professional Services software

Operata is the experience management platform for cloud contact centers.Operata monitors performance and analyzes quality data from your calls. Every call, every agent, everywhere. Then uses machine learning to diagnose issues, automatically take action and communicate with agents to improve the contact center environment. Operata increases the accuracy of evaluations, assures quality migration, accelerates adoption and enhances service performance and reporting. Available globally as a scalable, simple to deploy SaaS solution, Operata customers include leading insurers, telcos, banks and MSP's.

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Andy Scott currently works for Operata.
Andy Scott's role at Operata is Co-Founder & COO.
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Andy Scott works in the Computer Software industry.
Andy Scott's colleagues at Operata are Romilly Blackburn, Jeremy Cains, Manoj Perera, Franco Trimboli, Max Chapman, John Mitchem, Sudheera Hewage and others.
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