Anthony Shen

Senior Software Engineer at Virtual Observer, (formally known as csi) - East Hartford, CT, US

Anthony Shen's Colleagues at Virtual Observer, (formally known as csi)
Erin Marie

Dir, Total Rewards & People Ops

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Ron Brower

Technical Support Engineer

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Andy Welsh

Sales Director; AI and Automation

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Daniel Klink

Enterprise Sales Director

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Paul Navarra

Tier 3 Support Engineer

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Patricia Shields

Senior Director, Strategic Accounts

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Anthony Shen's Contact Details
HQ
860-289-2151
Location
San Jose,California,United States
Company
Virtual Observer, (formally known as csi)
Anthony Shen's Company Details
Virtual Observer, (formally known as csi) logo, Virtual Observer, (formally known as csi) contact details

Virtual Observer, (formally known as csi)

East Hartford, CT, US • 20 - 49 Employees
Telecom Services

Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty.

Call Center Recording Call Center Monitoring WFO (Workforce Optimization) WFM (Work Force Management) Speech Analytics Avaya Call Recording and Workforce Optimization Cisco Call Recording and Workforce Optimization Contact Center Recording Contact Center Monitoring WFM (Workforce Management) Omnichannel recording Contact Center Analytics CRM Integrations Workforce Engagement Cloud Workforce Optimization Real time adherence Employee Engagement E-Learning Contact Center Quality Management Customer Experience Customer Engagement Customer Journeys Five9 Integrated WFO Telecom Services Telephone Communications Services Telecommunications
Details about Virtual Observer, (formally known as csi)
Frequently Asked Questions about Anthony Shen
Anthony Shen currently works for Five9.
Anthony Shen's role at Five9 is Senior Software Engineer.
Anthony Shen's email address is ***@five9.com. To view Anthony Shen's full email address, please signup to ConnectPlex.
Anthony Shen works in the Information Technology & Services industry.
Anthony Shen's colleagues at Virtual Observer, (formally known as csi) are Erin Marie, Ron Brower, Andy Welsh, Yulia Filatova, Daniel Klink, Paul Navarra, Patricia Shields and others.
Anthony Shen's phone number is 860-289-2151
See more information about Anthony Shen