Patricia Shields

Senior Director, Strategic Accounts at Virtual Observer, (formally known as csi) - East Hartford, CT, US

Patricia Shields's Colleagues at Virtual Observer, (formally known as csi)
Tore Christensen

Solution Consultant - AI and Automation

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Alexander Ryabkov

Fullstack / Tools Engineer (JavaScript/Python)

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Keith Donaldson

Sr Director - Business Transformation and Analytics

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Allaiza Robles

Senior Salesforce System Administrator

Contact Allaiza Robles

Anton Gadong

Technical Support Representative

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Arsenio Batoy

Enterprise Account Manager

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Patricia Shields's Contact Details
HQ
860-289-2151
Location
800 Washington Avenue,Philadelphia,Pennsylvania,19147,United States
Company
Virtual Observer, (formally known as csi)
Patricia Shields's Company Details
Virtual Observer, (formally known as csi) logo, Virtual Observer, (formally known as csi) contact details

Virtual Observer, (formally known as csi)

East Hartford, CT, US • 20 - 49 Employees
Telecom Services

Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty.

Call Center Recording Call Center Monitoring WFO (Workforce Optimization) WFM (Work Force Management) Speech Analytics Avaya Call Recording and Workforce Optimization Cisco Call Recording and Workforce Optimization Contact Center Recording Contact Center Monitoring WFM (Workforce Management) Omnichannel recording Contact Center Analytics CRM Integrations Workforce Engagement Cloud Workforce Optimization Real time adherence Employee Engagement E-Learning Contact Center Quality Management Customer Experience Customer Engagement Customer Journeys Five9 Integrated WFO Telecom Services Telephone Communications Services Telecommunications
Details about Virtual Observer, (formally known as csi)
Frequently Asked Questions about Patricia Shields
Patricia Shields currently works for Five9.
Patricia Shields's role at Five9 is Senior Director, Strategic Accounts.
Patricia Shields's email address is ***@five9.com. To view Patricia Shields's full email address, please signup to ConnectPlex.
Patricia Shields works in the Information Technology & Services industry.
Patricia Shields's colleagues at Virtual Observer, (formally known as csi) are Tore Christensen, Mohammed Hasnaoui, Alexander Ryabkov, Keith Donaldson, Allaiza Robles, Anton Gadong, Arsenio Batoy and others.
Patricia Shields's phone number is 860-289-2151
See more information about Patricia Shields