Patricia Shields

Senior Director, Strategic Accounts at Virtual Observer, (formally known as csi) - East Hartford, CT, US

Patricia Shields's Colleagues at Virtual Observer, (formally known as csi)

Tore Christensen

Solution Consultant - AI and Automation

Contact Tore Christensen

Mohammed Hasnaoui

WFO Systems Engineer

Contact Mohammed Hasnaoui

Alexander Ryabkov

Fullstack / Tools Engineer (JavaScript/Python)

Contact Alexander Ryabkov

Keith Donaldson

Sr Director - Business Transformation and Analytics

Contact Keith Donaldson

Allaiza Robles

Senior Salesforce System Administrator

Contact Allaiza Robles

Anton Gadong

Technical Support Representative

Contact Anton Gadong

Arsenio Batoy

Enterprise Account Manager

Contact Arsenio Batoy

View All Patricia Shields's Colleagues

Patricia Shields's Contact Details

Email (Verified)
***@five9.com

Get Patricia Shields's Email Address

Mobile Number
(XXX) XXX-XXXX

Get Patricia Shields's Mobile Number

HQ
860-289-2151

Location
800 Washington Avenue,Philadelphia,Pennsylvania,19147,United States

Company
Virtual Observer, (formally known as csi)

Patricia Shields's Company Details

Virtual Observer, (formally known as csi)

East Hartford, CT, US • 20 - 49 Employees
Telecom Services

Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty.

Call Center Recording Call Center Monitoring WFO (Workforce Optimization) WFM (Work Force Management) Speech Analytics Avaya Call Recording and Workforce Optimization Cisco Call Recording and Workforce Optimization Contact Center Recording Contact Center Monitoring WFM (Workforce Management) Omnichannel recording Contact Center Analytics CRM Integrations Workforce Engagement Cloud Workforce Optimization Real time adherence Employee Engagement E-Learning Contact Center Quality Management Customer Experience Customer Engagement Customer Journeys Five9 Integrated WFO Telecom Services Telephone Communications Services Telecommunications

Details about Virtual Observer, (formally known as csi)

Frequently Asked Questions about Patricia Shields

Patricia Shields currently works for Five9.

Patricia Shields's role at Five9 is Senior Director, Strategic Accounts.

Patricia Shields's email address is ***@five9.com. To view Patricia Shields's full email address, please signup to ConnectPlex.

Patricia Shields works in the Information Technology & Services industry.

Patricia Shields's colleagues at Virtual Observer, (formally known as csi) are Tore Christensen, Mohammed Hasnaoui, Alexander Ryabkov, Keith Donaldson, Allaiza Robles, Anton Gadong, Arsenio Batoy and others.

Patricia Shields's phone number is 860-289-2151