Becca S.'s Colleagues at Iron Insights LLC
Becca S.'s Contact Details
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Greater Philadelphia
Iron Insights LLC
Becca S.'s Company Details
Healthcare Contact Center ExpertiseOur service offering is designed to help you at all stages of your contact center lifecycle. Leverage our experience to set up a contact center, select a vendor, transition or bring the function in-house. We can help you manage your vendor or provide the roadmap to solve a particular issue that you are experiencing. We are happy to work flexibly with you and provide you with the support you need.Our services unlock value by : - Creating more meaningful interactions - Generating insights from your data - Consistent KPI delivery - Reducing your direct costsOur experience covers the following types of contact center program:Medical Information, Adverse Event & Product Complaint Intake, Patient Adherence, Patient Assistance Programs, Access & Reimbursement, Inside Sales and Direct to Consumer.Typical consulting projects that we provide include:-Strategy Review-Vendor Selection & On-going Vendor Management-Project Implementation-Performance Optimization Please visit our website for more information