Growth. Excellence. Untapped potential. Helping organizations as they strive for all three, by improving internal relationships and team dynamics. When people are involved, it's not a matter of if, but when and how intensely, the interpersonal conflicts will appear. It's not about avoiding conflict, but giving it a place in our dialog and using it to create a stronger, more effective team.It's not always easy, and it requires some work that often takes place outside our Comfort Zone.The Comfort Zone (CZ). That oh so familiar place where most of us spend far too much time. Feeling comfortable… and safe… and relatively risk-free. It's also the place where little growth is experienced and our potential remains largely undiscovered. If the CZ were a country, its capital would likely be named Mediocreville – where the aspirational goals are mediocrity and the status quo. If we are intentional, willing to put in the work and take some risks, we can discover our greatness that lies Beyond the CZ.Founder, Bruce Arfsten, is a seasoned trainer, speaker and real estate sales professional. With a background that includes more than 25 years of sales and customer service, he brings real-world experience to every presentation. An Everything DiSC® certified trainer, Bruce specializes in working with organizations to help them improve internal relationships and communication through an understanding of individual behavior styles while recognizing and appreciating the differences in the various styles. As a certified Book Yourself Solid® Coach and Speaker, he works with service businesses to increase their revenues, using a structured system based on core philosophical and practical principles. With over 15 years of involvement in the Dale Carnegie Course, Bruce brings extensive human relations and communications skills to the table.