Buhlebenkosi Tshili

Researcher and Team Leader at The Consumer Psychology Lab - Randburg, Gauteng, South Africa

Buhlebenkosi Tshili's Contact Details
HQ
Location
Johannesburg,Gauteng,2001,South Africa
Company
The Consumer Psychology Lab
Buhlebenkosi Tshili's Company Details
The Consumer Psychology Lab logo, The Consumer Psychology Lab contact details

The Consumer Psychology Lab

Randburg, Gauteng, South Africa • 10 Employees
Management Consulting

The Consumer Psychology Lab is a boutique consultancy. We provide a range of services around customer experience. Our roots are in qualitative research and therefore we have unique skills in obtaining insights from customers' emotional experiences through Voice of the Customer Programmes. We provide assessment or audit services to determine the state of a brand's customer experience, employee experience, and CX maturity. With the insights obtained, we are able to help design and develop CX strategies, as well as support with the successful infusion of the brand's customer experience essence. We do this through workshops with stakeholders in the ecosystem. We developed a unique measurement and tracking system to support the continuous drive to improve CX.

Details about The Consumer Psychology Lab
Frequently Asked Questions about Buhlebenkosi Tshili
Buhlebenkosi Tshili currently works for The Consumer Psychology Lab.
Buhlebenkosi Tshili's role at The Consumer Psychology Lab is Researcher and Team Leader.
Buhlebenkosi Tshili's email address is ***@consumerlab.co.za. To view Buhlebenkosi Tshili's full email address, please signup to ConnectPlex.
Buhlebenkosi Tshili works in the Management Consulting industry.
Buhlebenkosi Tshili's colleagues at The Consumer Psychology Lab are Nosipho Mali, Liezel Jonkheid, Melissa Enslin, Klaas Jonkheid and others.
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