Florian Guerin

Professeur at NDRC Colbert Lyon - Lyon, Auvergne-Rhône-Alpes, France

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HQ
Location
Villeurbanne,Auvergne-Rhône-Alpes,69100,France
Company
NDRC Colbert Lyon
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NDRC Colbert Lyon

Lyon, Auvergne-Rhône-Alpes, France • 2 Employees
Education Management

Le BTS NDRC Négociation relation client a pour vocation de former des commerciaux généralistes, capables d'exercer avec tout type de clientèle (BtoB, BtoC, BtoG), quelle que soit la forme de la relation client (en présentiel, à distance, e-relation).Les activités du titulaire du BTS NDRC sont regroupées au sein de trois grands pôles couvrant les différentes formes de relation client : Relation client et négociation-vente Relation client à distance et digitalisation Relation client et animation de réseaux

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