Grace Bian

business service management at COPC Inc. - Winter Park, FL, US

Grace Bian's Colleagues at COPC Inc.
Lilian Zhang

Business Service Coordinator

Contact Lilian Zhang

Chel Pelaez

Sales and Marketing Executive APAC Region

Contact Chel Pelaez

Kathleen McNair

CEO, North America

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Rachel Cui

President of Great Chinese Operations

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Mohamed Fouad

Regional Vice President - MENA

Contact Mohamed Fouad

Dou Enshui

GTG Specialist

Contact Dou Enshui

Jeniffer Sevilla

Customer Success Specialist

Contact Jeniffer Sevilla

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Grace Bian's Contact Details
Email (Verified)
***@copc.com
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Mobile Number
(XXX) XXX-XXXX
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HQ
407-304-9032
Location
China
Company
COPC Inc.
Grace Bian's Company Details
COPC Inc. logo, COPC Inc. contact details

COPC Inc.

Winter Park, FL, US • 100 - 249 Employees
Management Consulting

COPC Inc. provides consulting, training, certification, benchmarking and research for operations that support the customer experience. The company created the COPC Standards, a collection of performance management systems for call center operations, customer experience management, vendor management, and procurement. Founded in 1996, COPC Inc. began by helping call centers improve their performance. Today, the company is an innovative global leader that empowers organizations to optimize operations for the delivery of a superior service journey. COPC Inc. is headquartered in Winter Park, Florida, U.S., with operations in Europe, Middle East, Africa, Asia Pacific, Latin America, India and Japan. www.copc.com.

Contact Center Benchmarking Certification Outsourcing Performance Improvement Consulting Training Vendor Management Organizations Operational Certification Customer Experience Customer Journey Mapping Call Centres Customer Satisfaction Call Centers Contact Centers SaaS Management Services Management Consulting
Details about COPC Inc.
Frequently Asked Questions about Grace Bian
Grace Bian currently works for COPC Inc..
Grace Bian's role at COPC Inc. is business service management.
Grace Bian's email address is ***@copc.com. To view Grace Bian's full email address, please signup to ConnectPlex.
Grace Bian works in the Management Consulting industry.
Grace Bian's colleagues at COPC Inc. are Lilian Zhang, Chel Pelaez, Kathleen McNair, Rachel Cui, Mohamed Fouad, Dou Enshui, Jeniffer Sevilla and others.
Grace Bian's phone number is 407-304-9032
See more information about Grace Bian