James Marscheider

Chief Commercial Officer (CCO) at EvaluAgent - Middlesbrough, ENG, UK

James Marscheider's Contact Details
HQ
N/A
Location
Leicester, England, United Kingdom
Company
EvaluAgent
James Marscheider's Company Details
EvaluAgent logo, EvaluAgent contact details

EvaluAgent

Middlesbrough, ENG, UK • 20 - 49 Employees
SaaS

After years of managing contact centres and developing quality management solutions for blue chips and global outsourcers, we know how hard it is to consistently deliver great customer service in an environment of metrics, optimisation and repetition.We understand the frustrations of having to manage complex spreadsheets, interpret unwieldy management reports, and the struggle of using software that doesn't really work.That's why we created EvaluAgent; the multi-channel Quality Monitoring Platform that puts an end to spreadsheets, engages agents and helps deliver a compliant customer experience!

Customer Experience Social Media Customer Insight Quality Assurance First Contact Resolution Surveys Gamification Performance Management Social Commerce Contact Centre Coaching & Training E-Learning Call Centres Workforce Engagement Coaching & Training Quality and Compliance Coaching & Training b2b
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James Marscheider currently works for EvaluAgent.
James Marscheider's role at EvaluAgent is Chief Commercial Officer (CCO).
James Marscheider's email address is ***@evaluagent.com. To view James Marscheider's full email address, please signup to ConnectPlex.
James Marscheider works in the SaaS industry.
James Marscheider's colleagues at EvaluAgent are Tom Palmer, Will Brand, Hallam Smith, Nathan Mullen, Simon Dutton, Michelle Reilly and others.
James Marscheider's phone number is N/A
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