Michelle Reilly

Customer Success Manager at EvaluAgent - Middlesbrough, ENG, UK

Michelle Reilly's Contact Details
HQ
N/A
Location
United Kingdom
Company
EvaluAgent
Michelle Reilly's Company Details
EvaluAgent logo, EvaluAgent contact details

EvaluAgent

Middlesbrough, ENG, UK • 20 - 49 Employees
SaaS

After years of managing contact centres and developing quality management solutions for blue chips and global outsourcers, we know how hard it is to consistently deliver great customer service in an environment of metrics, optimisation and repetition.We understand the frustrations of having to manage complex spreadsheets, interpret unwieldy management reports, and the struggle of using software that doesn't really work.That's why we created EvaluAgent; the multi-channel Quality Monitoring Platform that puts an end to spreadsheets, engages agents and helps deliver a compliant customer experience!

Customer Experience Social Media Customer Insight Quality Assurance First Contact Resolution Surveys Gamification Performance Management Social Commerce Contact Centre Coaching & Training E-Learning Call Centres Workforce Engagement Coaching & Training Quality and Compliance Coaching & Training b2b
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Michelle Reilly currently works for EvaluAgent®.
Michelle Reilly's role at EvaluAgent® is Customer Success Manager.
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Michelle Reilly works in the Information Technology & Services industry.
Michelle Reilly's colleagues at EvaluAgent are Tom Palmer, James Marscheider, Will Brand, Hallam Smith, Nathan Mullen, Simon Dutton and others.
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