Jinu Oommen

Business Analyst at Concentra Solutions - Americus, GA, US

Jinu Oommen's Contact Details
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770-395-0988
Location
Company
Concentra Solutions
Jinu Oommen's Company Details
Concentra Solutions logo, Concentra Solutions contact details

Concentra Solutions

Americus, GA, US • 100 - 249 Employees
Management Consulting

Concentra Solutions maximizes contact center performance through Quality Assurance, specializing in Compliance and Customer Experience.Our clients include leaders in financial services, insurance, utilities, healthcare, hospitality, entertainment, publishing, telecommunications and more. These companies appreciate how our thorough teleservices monitoring enhances their sales and productivity. We review, analyze and report on the contact centers' recorded calls to make sure agents are adhering to Dodd-Frank, HIPAA, PCI and other regulations, while cordially and effectively engaging the clients' customers and prospects.

Call Monitoring Compliance Monitoring Agent Coaching Professional Services Quality Monitoring Risk Management Mystery Calling Actionable Business Intelligence Analytics Trend-Based Monitoring Consulting Services Surveys
Details about Concentra Solutions
Frequently Asked Questions about Jinu Oommen
Jinu Oommen currently works for Concentra Solutions.
Jinu Oommen's role at Concentra Solutions is Business Analyst.
Jinu Oommen's email address is ***@concentrasolutions.com. To view Jinu Oommen's full email address, please signup to ConnectPlex.
Jinu Oommen works in the Management Consulting industry.
Jinu Oommen's colleagues at Concentra Solutions are Donna Carson, Amy McIntosh, Deepigha Babu, Andrea Tatum, Ashley Clark, Ayanna Bradfield, Stephanie Porter and others.
Jinu Oommen's phone number is 770-395-0988
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