Ken Hoang

Senior Contracts Manager at Intercom - San Francisco, California, US

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Buck Henry

Manager, Account Executives

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Human Resources Specialist

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Senior Manager, Accounting

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Group Product Manager

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Ken Hoang's Contact Details
HQ
(877) 595-5175
Location
Company
Intercom
Ken Hoang's Company Details
Intercom logo, Intercom contact details

Intercom

San Francisco, California, US • 1504 Employees
SaaS

Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. Our AI-first platform is built on a single AI system, with three major components that will allow you to deliver the remarkable customer service you’ve spent decades striving for: AI Agent: Customers no longer wait or get deflected. AI Chatbot provides instant accurate, responses, 24/7 to most questions. Only complex interactions transition to tickets. AI Copilot: Agents no longer manually, slowly look things up. AI Copilot is ever-present, connected to all data and systems, and provides information in real time. Instant ramp time for new agents, and agents needing to know new things. AI Analyst (Coming soon): Leaders no longer manually compile reports without full coverage. AI Insights proactively provides a holistic view across 100% of conversations, with clear suggested areas of improvement. Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom believes there's a new way to do customer service.

Customer Service Seamless Checkout Experience Customer Engagement Omnichannel Customer Service
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Frequently Asked Questions about Ken Hoang
Ken Hoang currently works for Intercom.
Ken Hoang's role at Intercom is Senior Contracts Manager.
Ken Hoang's email address is ***@intercom.io. To view Ken Hoang's full email address, please signup to ConnectPlex.
Ken Hoang works in the SaaS industry.
Ken Hoang's phone number is (877) 595-5175
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