Lay-Pheng Ng

Office Manager at COPC Inc. - Winter Park, FL, US

Lay-Pheng Ng's Colleagues at COPC Inc.
Gina Nappi

ophthalmic assistant

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Cyndy Edwards

Director NAM

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Chengkui Li

Consultant, APAC Region

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Les Griffith

HSE Advisor Completions

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Swapnil Jadyar

CX Researcher at COPC

Contact Swapnil Jadyar

Cui Xinpeng

professor

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Art Copcutt

Owner

Contact Art Copcutt

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Lay-Pheng Ng's Contact Details
Email (Verified)
***@copc.com
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Mobile Number
(XXX) XXX-XXXX
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HQ
407-304-9032
Location
Singapore
Company
COPC Inc.
Lay-Pheng Ng's Company Details
COPC Inc. logo, COPC Inc. contact details

COPC Inc.

Winter Park, FL, US • 100 - 249 Employees
Management Consulting

COPC Inc. provides consulting, training, certification, benchmarking and research for operations that support the customer experience. The company created the COPC Standards, a collection of performance management systems for call center operations, customer experience management, vendor management, and procurement. Founded in 1996, COPC Inc. began by helping call centers improve their performance. Today, the company is an innovative global leader that empowers organizations to optimize operations for the delivery of a superior service journey. COPC Inc. is headquartered in Winter Park, Florida, U.S., with operations in Europe, Middle East, Africa, Asia Pacific, Latin America, India and Japan. www.copc.com.

Contact Center Benchmarking Certification Outsourcing Performance Improvement Consulting Training Vendor Management Organizations Operational Certification Customer Experience Customer Journey Mapping Call Centres Customer Satisfaction Call Centers Contact Centers SaaS Management Services Management Consulting
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Frequently Asked Questions about Lay-Pheng Ng
Lay-Pheng Ng currently works for COPC Inc..
Lay-Pheng Ng's role at COPC Inc. is Office Manager.
Lay-Pheng Ng's email address is ***@copc.com. To view Lay-Pheng Ng's full email address, please signup to ConnectPlex.
Lay-Pheng Ng works in the Management Consulting industry.
Lay-Pheng Ng's colleagues at COPC Inc. are Gina Nappi, Cyndy Edwards, Chengkui Li, Les Griffith, Swapnil Jadyar, Cui Xinpeng, Art Copcutt and others.
Lay-Pheng Ng's phone number is 407-304-9032
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