Luis Santillanes

Conversation Analyst at Cresta - San Francisco, CA, US

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Cresta
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Cresta

San Francisco, CA, US • 100 - 249 Employees
SaaS

Cresta is for sales and customer service teams who need to close the performance gap between their top performers and the rest.Our real-time expertise AI helps contact center agents unlock their full potential by uncovering expert behaviors from every customer conversation and amplifies them with real-time assistance and coaching.By nudging best practices around objection responses, expectation setting, troubleshooting, and more: Cresta supercharges agents to focus on what really matters; their customer interactions.Cresta brings together industry-leading AI experts, proven leadership, and top-tier investors including Sequoia, Andreessen Horowitz, Greylock Partners, Andy Bechtolsheim, Mark Leslie and Vivi Nevo.

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Luis Santillanes currently works for Cresta.
Luis Santillanes's role at Cresta is Conversation Analyst.
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Luis Santillanes works in the Computer Software industry.
Luis Santillanes's colleagues at Cresta are Kurtis Wagner, Jeff Melcher, Paul Fredette, Emily Schaefer, Ryan Muir, Morgan Musard, Jasmine Shah and others.
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