Michael Antonio's Contact Details

Michael Antonio's Company Details

Australian National Recoveries Pty Ltd

Padstow, New South Wales, Australia • 1 - 10 Employees
Financial Services

Welcome to Australian National Recoveries Pty Ltd. We have put together the best selection of talent available to create brilliant Debt Recovery solutions for our national clients.ANR manages the recovery of all Insurance, Commercial and Consumer related debts. The Insurance Team actions files on behalf of insurance companies by managing their daily insured and uninsured claims and disputes regarding Motor Vehicle claims. Our insurance team is divided into 4 Sub-teams which include:- First point of contact (Insurance to Debtor - Frontline)- Negotiation (Insurance to Insurance) - Dispute Resolution- Account Managers, File Loading and Skip Tracing.Our insurance team members must have a well spoken character, high level of insurance qualification, Combined with over-the-phone Customer Service Experience and Collection Skills. The Commercial Team manages disputes and the recovery of invoices billed from Building & Construction companies and all other unique commercial industries. A team of Officers and Solicitors work closely together on each case to ensure a legal recommendation throughout each step of the way.The Consumer team works with Leasing, Loaning and any other unique membership business'. This department actions each case using our effective standard debt recovery procedure. Over-the-phone Customer Service Experience and Collection Skills are highly acquired as our team ensures consumer accounts are settled via Payment in full, Split-payments or Arrangement Plan.Our entire team here at ANR are trained to take an "Accounts Managers Approach" rather than a Debt Collection approach. We prioritise this training to represent you with high courtesy and compliance. Further action is only taken when necessary. We do this with the hope that our clients are able to grow and we are also able to grow alongside them. "ANR is proud to be listed as one of the most affordable debt collection agencies in Australia. 100% Risk - Free and Cost Effective"