Mira Thomas's Colleagues at Equinox Agents
Mira Thomas's Contact Details
Phoenix,Arizona,United States
Equinox Agents
Mira Thomas's Company Details
For growing B2B SaaS software companies who have between 100 and 500 employees, Equinox is the leading provider of 24/7 live chat teams for technical support that drastically increases quality while spending less. We serve as an extension of the in-house teams and deliver the same or better quality at a reduced cost. Unlike outsourced body shops, we have high-quality, dedicated and software - agnostic technical teams that only work with B2B SaaS companies. Our results have enabled a company to save $1M a year, while improving support quality and lead generation. - We cover the hours you don't. - We take responsibility for the support you want us to. - We scale our resources within 24 hours to match your requirements. - We take ownership of your customers for the resolution of their queries.- 90+ CSAT | Live Dashboards | 7+ Metrics Tracked at 4 Levels each | Regular Training Sessions