Nakethia Banks-Smith

QA at Concentra Solutions - Americus, GA, US

Nakethia Banks-Smith's Contact Details
HQ
770-395-0988
Location
Company
Concentra Solutions
Nakethia Banks-Smith's Company Details
Concentra Solutions logo, Concentra Solutions contact details

Concentra Solutions

Americus, GA, US • 100 - 249 Employees
Management Consulting

Concentra Solutions maximizes contact center performance through Quality Assurance, specializing in Compliance and Customer Experience.Our clients include leaders in financial services, insurance, utilities, healthcare, hospitality, entertainment, publishing, telecommunications and more. These companies appreciate how our thorough teleservices monitoring enhances their sales and productivity. We review, analyze and report on the contact centers' recorded calls to make sure agents are adhering to Dodd-Frank, HIPAA, PCI and other regulations, while cordially and effectively engaging the clients' customers and prospects.

Call Monitoring Compliance Monitoring Agent Coaching Professional Services Quality Monitoring Risk Management Mystery Calling Actionable Business Intelligence Analytics Trend-Based Monitoring Consulting Services Surveys
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Frequently Asked Questions about Nakethia Banks-Smith
Nakethia Banks-Smith currently works for Concentra Solutions.
Nakethia Banks-Smith's role at Concentra Solutions is QA.
Nakethia Banks-Smith's email address is ***@concentrasolutions.com. To view Nakethia Banks-Smith's full email address, please signup to ConnectPlex.
Nakethia Banks-Smith works in the Management Consulting industry.
Nakethia Banks-Smith's colleagues at Concentra Solutions are Jakayla Durham, Shenita Wiggins, Andreika Paster, Geraldine Turnier, Emily AppleJuice, Michael Spivey, Jinu Oommen and others.
Nakethia Banks-Smith's phone number is 770-395-0988
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