Nandi Battle-Flagg

Quality Assurance Analyst at Concentra Solutions - Americus, GA, US

Nandi Battle-Flagg's Contact Details
HQ
770-395-0988
Location
Company
Concentra Solutions
Nandi Battle-Flagg's Company Details
Concentra Solutions logo, Concentra Solutions contact details

Concentra Solutions

Americus, GA, US • 100 - 249 Employees
Management Consulting

Concentra Solutions maximizes contact center performance through Quality Assurance, specializing in Compliance and Customer Experience.Our clients include leaders in financial services, insurance, utilities, healthcare, hospitality, entertainment, publishing, telecommunications and more. These companies appreciate how our thorough teleservices monitoring enhances their sales and productivity. We review, analyze and report on the contact centers' recorded calls to make sure agents are adhering to Dodd-Frank, HIPAA, PCI and other regulations, while cordially and effectively engaging the clients' customers and prospects.

Call Monitoring Compliance Monitoring Agent Coaching Professional Services Quality Monitoring Risk Management Mystery Calling Actionable Business Intelligence Analytics Trend-Based Monitoring Consulting Services Surveys
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Frequently Asked Questions about Nandi Battle-Flagg
Nandi Battle-Flagg currently works for Concentra Solutions.
Nandi Battle-Flagg's role at Concentra Solutions is Quality Assurance Analyst.
Nandi Battle-Flagg's email address is ***@concentrasolutions.com. To view Nandi Battle-Flagg's full email address, please signup to ConnectPlex.
Nandi Battle-Flagg works in the Management Consulting industry.
Nandi Battle-Flagg's colleagues at Concentra Solutions are Nakethia Banks-Smith, Jakayla Durham, Shenita Wiggins, Andreika Paster, Geraldine Turnier, Emily AppleJuice, Michael Spivey and others.
Nandi Battle-Flagg's phone number is 770-395-0988
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