Nikitha KV's Contact Details

Nikitha KV's Company Details

OneDirect

Bengaluru, Karnataka, India • 51 - 200 Employees
Information Technology and Services

OneDirect is India's leading Customer Experience Management Company. Built for enterprises, with all CX modules under one roof. The product modules include:1. Service Management Platform - Call, Email, Social, Blogs, Reviews, and many more. (Over 200 channel integrations)2. Feedback Management Platform - Customers, Employees, and Partners3. Messaging - FAQs, Smart help, and Live Chat.4. Advance analytics engine - Command centers.5. Service 360 - The one true view of the customer and his journey with the brand.We work with brands across verticals like Consumer Electronics, Aviation, Automotive, BFSI, Government, Retail, Healthcare, Travel, Real Estate and Hospitality.